Keep customers in the loop. Boost repeat purchases by up to 32%.
Create unique brand moments across 10+ high-value touchpoints. Hive’s tracking and returns portal lets you define and manage the entire post-purchase journey — from fulfillment updates to delivery and returns.
Join 500+ companies already growing
“I’m thrilled with Hive right now. The customer portal looks fantastic and has significantly reduced our marketing costs. Huge thanks to Clarissa for spending time today walking us through every detail in the live tracking and returns portal.”
Skip the
‘Where is my order?’
Cut up to 70% of WISMO questions by keeping customers in the loop. Hive’s live tracking updates and branded notifications create a seamless post-purchase experience across 10+ high value touchpoints — from our emails (with an 89% open rate) to your own Klaviyo flows.
Turn returns into retention
Save up to 15 minutes of support time per return while delivering a seamless, brand-led experience. Hive’s return portal let's customers self-serve with ease, while you gain insights, reduce costs, and retain revenue.
All Hive team members are really smart, passionate and driven professionals. You feel it in the communication, as well as in all processes and the software
From shipped to shopped — again
Turn every Customer Portal page into a revenue opportunity. Boost reorder rates by up to 32% with smart upsell tools — from personalized product recommendations to marketing banners and content. Then dig into engagement data to fine-tune performance and drive retention.
Create a brand experience worth returning to
Make every touchpoint feel unmistakably yours. With Hive’s editor, you can fully brand your customer portal and post-purchase emails — from fonts and colors to visuals and voice.
Finally, an operations platform for your ambition
Fulfillment
Hive stores, picks and packs, and hands orders over for delivery.
Delivery
Ensure 1-2 day delivery across Europe with our multi-carrier solution.
Delivery Promise
Trust us to get your goods to the warehouse and save you time and money.
Custom Packaging
Create a memorable unboxing experience to increase customer retention.
European Expansion
Store your inventory across our network of fulfillment centers to scale across Europe’s main markets.
